These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and 360LeadKart ("Company", "we", "us", or "our"), governing your access to and use of the 360LeadKart website, mobile application, and all related services (collectively, the "Platform").

By registering an account, clicking "I Agree", or by accessing or using any part of our Platform, you confirm that:

• You have read, understood, and agree to be bound by these Terms.
• You are at least 18 years of age and legally capable of entering into binding contracts under Indian law.
• If you are using the Platform on behalf of a company or organization, you have the authority to bind that entity to these Terms.

360LeadKart is an AI-powered B2B lead generation marketplace that connects lead buyers with lead sellers across 15+ industry sectors in India. Our Platform provides:

• Lead Marketplace: Browse, purchase, and download verified lead packages across industries including Real Estate, Finance, Education, Healthcare, and more.
• AI Lead Scoring: Proprietary AI scores each lead 1–10 for quality, relevance, and conversion potential.
• Wallet System: Digital wallet to fund and manage purchases on the Platform.
• Referral Program: Earn commission by referring new buyers to the Platform.
• Company Dashboard: For businesses to list, manage, and track their lead packages.

To access most features of the Platform, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Keep your password confidential and not share it with any third party.
• Notify us immediately at support@360leadkart.com of any unauthorized use of your account.
• Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or engage in fraudulent activity.

As a Lead Buyer on our Platform, you agree to:

• Use purchased leads only for lawful business purposes as permitted under applicable Indian law.
• Not resell, redistribute, or sublicense purchased leads to any third party without explicit written consent from 360LeadKart.
• Comply with the Telecom Commercial Communications Customer Preference Regulations (TCCCPR) and the Personal Data Protection principles when contacting leads.
• Not use leads for spamming, harassment, or any form of unsolicited bulk communication.
• Maintain the confidentiality of lead data and implement reasonable data security measures.

If you list or sell leads on the Platform, you represent and warrant that:

• All leads provided are genuine, accurate, and legally obtained with appropriate consent from the data subjects.
• You have the legal right to sell or transfer the lead data.
• Leads comply with all applicable data protection laws including the Digital Personal Data Protection Act, 2023 (DPDP Act).
• You will not provide duplicate, false, or low-quality leads intentionally.
• You accept that all listings are subject to admin verification before going live.

Sellers found providing fraudulent leads will have their listings removed, accounts suspended, and earnings forfeited.

Wallet: The 360LeadKart wallet is a prepaid digital account used exclusively for purchases on the Platform. Wallet credits are non-transferable and have no cash value outside the Platform.

Payments: All payments are processed securely through Razorpay. By making a payment, you agree to Razorpay's terms of service. All amounts are in Indian Rupees (INR) and inclusive of applicable GST.

Refund Policy:

• Wallet recharges are non-refundable once processed.
• Lead package purchases are non-refundable once the download link has been accessed.
• If a package is found to be significantly different from its description, raise a dispute within 48 hours of purchase.
• Refunds, if approved, are credited back to your wallet within 5–7 business days.

You agree not to engage in any of the following activities:

• Attempting to gain unauthorized access to any part of the Platform or its related systems.
• Using automated bots, scrapers, or crawlers to extract data from the Platform.
• Uploading malicious code, viruses, or any software intended to damage or disrupt the Platform.
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity.
• Engaging in any activity that violates applicable laws, including the IT Act 2000, DPDP Act 2023, or consumer protection laws.
• Using the Platform for money laundering, fraud, or any other criminal activity.
• Creating multiple accounts to circumvent bans or restrictions.

All content on the Platform — including but not limited to the 360LeadKart brand, logo, UI design, AI algorithms, software, text, graphics, and data compilations — is the exclusive intellectual property of 360LeadKart and is protected under applicable Indian intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for its intended purpose. You may not copy, modify, distribute, sell, or create derivative works from any Platform content without prior written consent.

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

360LeadKart does not warrant that:

• The Platform will be uninterrupted, error-free, or free of viruses.
• Lead data will result in any specific business outcome or conversion rate.
• The accuracy, completeness, or quality of any lead data is guaranteed beyond our stated AI verification process.

To the maximum extent permitted by law, 360LeadKart's total liability to you for any claim arising from use of the Platform shall not exceed the amount you paid to us in the 30 days preceding the claim.

Either party may terminate the relationship governed by these Terms at any time:

• By You: You may delete your account at any time from your Profile settings. Unused wallet balance is non-refundable upon voluntary termination.
• By Us: We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.

Upon termination, your right to access the Platform ceases immediately. Sections relating to intellectual property, disclaimers, and governing law survive termination.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email address for material changes.
• Display a banner on the Platform for 14 days following significant updates.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms.